Warranty policy

FINE ART PRINT WARRANTY

 

All Limited Edition artwork purchases are covered under our 14-day money-back guarantee. If you are not satisfied with your purchase you can return it for an exchange, credit, or refund for 14 days.

 

Each print is hand-signed and numbered and authenticated
by an embossed seal stamp with letterpressed COA card.

Shipped in a tube.

 

Warranty conditions

If you find a defect in the product, you must report this within the warranty period. In order for the damage to fall within the warranty conditions, it must be broken or defective within the warranty period and due to a cause that occurred to the defective quality of the product. In these cases no warranty is given: normal wear, careless action, weather damage, framing damage.

Warranty policy

If you find a defect in the product and the damage falls under the warranty conditions and within the warranty period, you can return it to us. We will then repair or replace the product for you if that is not possible. A product must be returned in the condition it was in at the time the defect was discovered. Transport costs are not included in the warranty. It is mandatory to send a photo of the damage and the general condition of the relevant product to info@istvandukai.com
It is not possible to get a refund for products that are not covered by the warranty policy.

 

Artwork Storage

Keep temperatures between 16-24 degrees Celsius. For most pieces of art, a stable, cool temperature is the best.  Art transportation can be difficult and challenging even for professionals, but art storage involves many risks too. I’m sure you’re aware that sunlight fades colors, but, for example, did you know that using plastic wrap can lead to mold because it traps humidity inside? Although it’s an investment, you can ultimately save money by building a proper storage space in your house. And if you are working with professionals, it’s good to be well informed on the subject. This article will explain the must-know basics of responsible art storage.

THE RIGHT PLACE FOR ART STORAGE

Different pieces of art require different environments and different preparations for storage. Choosing the proper premises for storage is the first step. Almost any room can be converted into a place to store art if you know how to make it suitable. The most important thing is that the room has to be finished and isolated from the outside world. It should be a closed area with minimal or zero human traffic. Avoid putting your artwork in rooms with exterior walls. This prevents sunlight from reaching your artwork and is also useful against temperature changes.

You can turn an office or a closet into an art storage space, but you must know how to choose the proper room. Basements or attics are not ideal unless they are insulated and are equipped with climate control. Check that there are no broken windows or open air vents. Is there a vent in your storage room? Consult a specialist about installing baffles so the drafts don’t directly reach the artwork. And sniff the air from time to time: dust and mold have very specific smells. If you detect these or any stale stench, check every part of the room.

 

TEMPERATURE, LIGHT & HUMIDITIY

TEMPERATURE

Keep temperatures between 16-24 degrees Celsius. For most pieces of art, a stable, cool temperature is the best. Extreme or changing climates can crack paint, yellow paper, and encourage mold growth. If you don’t have any storage that stays a steady temperature, maybe you can use a storage unit. Call nearby companies to see if they have climate-controlled units available.

LIGHT

Your enemy here is invisible. Ultraviolet light is radiation beyond the visible portion of violet in the color spectrum. And sunlight contains a lot of ultraviolet light, which is harmful to all works on paper, museum objects, leathers, and fabrics. Do not hang framed artwork on a wall that will receive direct sunlight. You can use UV filtering materials to help mitigate indirect UV exposure. Place it over windows and neon tubes or any other light sources. The right tools for the war on light damage are UV filtering Plexiglas and Acrylite, two lightweight, shatter-resistant materials that can be used instead of glass in your picture frames.

HUMIDITY

Objects are often composed of more than one type of material. Each material responds differently to water vapor in the air. The general recommendation for art storage is a humidity of 40-50%. This shouldn’t be a problem in a room of the house you live in, especially if you know how to use humidity buffering materials such as silica gel to control humidity within small, isolated environments. The main goal here is to keep the humidity constant, and not to allow it to fluctuate. Have a sensor installed in your art storage room and connect it to your phone so it can send you alerts if something is off.

 

 

THE  MOST COMMON STORAGE SITUATIONS

According to ART HARDWARE: The Definitive Guide to Artists’ Materials by Steven Saitzyk, these are the recommended solutions for the most frequent storage situations faced by artists and collectors.

 

  1. Stretched and framed artwork is supposed to be put on racks that allows air to flow freely. The racks should be also exposed to minimal light to avert the appearance of fungus.
  2. Paper artwork which is unframed can be put in flat file drawers lined with museum board which can prevent mechanical damage. The museum board protects against acids in wooden drawers.
  3. Paper artwork can be stacked if the pieces are isolated from each other with pH neutral slip-sheets.
  4. Paintings on canvas may be rolled if first they are dried thoroughly, then rolled on a thick tube with the painted side out. Protect the surface with glassine- paper. The painted side should be placed on the outside since cracks that might form will be pushed back when the picture is unrolled.
  5. If you’re afraid  that insects might harm your artwork, metal flat file drawers are the best.  Wooden drawers are recommended when the primary concern is humidity .

 

PREPARING THE ART FOR STORAGE

  1. Always wear latex or cotton gloves when handling art. Some materials are very sensitive, even to the grease and oils on your fingers.
  2. Check that all artwork is dry. Oil paintings, for example, can take up to an entire yearto dry.
  3. Cleaning artwork before storage will extend its lifespan. Use a dry microfiber cloth to gently sweep across frames, ceramics, and glass panels. Use soft, wide brushes for painted surfaces and drawings. Metal sculptures or frames can be cleaned with an oil-based polish and a dry rag.
  4. Protect framed paintings with acid-free tissue. Many packing materials contain acid, and thus art will age much faster and change its color. Using acid-free tissue, wrap it around the painting to protect it and give it breathing room. Do not use plastic wrap because you risk trapping humidity inside.
  5. Put smaller prints together in sturdy folders. Use acid-free paper to separate them from each other.
  6. Unframed paper can be sealed in glassine about two times the size of each piece.Wrap it as you would wrap a present, then tape it down. Bubble wrap can be used to wrap sculptures and other 3D objects.